Crypto community management agency

Why community management is now a security job

A crypto community used to need someone friendly to answer questions. Today it also needs someone who spots the fake admin before a member loses their wallet.

• Scam losses hit a record. Chainalysis estimates crypto scam losses reached about $17B in 2025, with impersonation scams up more than 1,400% year on year.
• Fake bots target your members. In late 2024 fake verification bots in Telegram groups pushed members to run malware that emptied wallets. Scam Sniffer counted an average of 300 impersonator X accounts a day in December 2024 feeding those groups.
• Discord servers get hijacked through trusted tools. Check Point traced attacks using a fake Collab.Land bot and expired vanity invite links. Inferno Drainer took at least $9M from more than 30,000 wallets between September 2024 and March 2025.
• One compromised moderator is enough. On 10 May 2025 a hijacked moderator account on Ledger's Discord posted a fake security notice asking for seed phrases. Fast moderators limited the damage.

Before any campaign sends new people into your group, we hand over a safety plan. Our crypto creator community safety handoff shows what it covers.

Telegram or Discord: what each community needs

Many projects run both. They attract different members and break in different ways.

AMAs are where most communities grow or stall. Our guide to hiring a Telegram AMA host covers formats, scripts and costs.

How we take over your community

1. Security audit. We check admin rights, bots, invite links, pinned messages and AutoMod or anti-spam settings, and remove anything you do not need.
2. Rules, FAQ and escalation. Short group rules, a FAQ from your docs, and a written path for questions about funds, bugs or security that only your team should answer.
3. Moderator cover. Trained moderators in the time zones of your members, with agreed response times and a shared log.
4. Events and activity. AMAs, quizzes, product walkthroughs and creator visits planned around your roadmap, not random giveaways.
5. Weekly report. Active members, top questions, sentiment, scam attempts removed and what your team should answer publicly.

We turn every AMA into posts and clips your channels can reuse. The method is in our crypto AMA repurposing workflow.

What you get

• Trained moderators Cover across your members' time zones, with agreed response times.
• Anti-scam setup Verified bots only, filters for seed phrase and wallet bait, pinned warnings and a clean admin list.
• Rules and FAQ Written from your docs and updated after every release.
• Events calendar AMAs and community events with hosts, scripts and recaps.
• Weekly community report Activity, questions, sentiment and incidents in one page.

We count active members, not total members, because bought or dead accounts make a group look bigger and feel emptier. Every scam attempt we remove is logged with the account and the method.

Telegram is also where we place sponsored posts in vetted channels. See our crypto Telegram marketing agency page for that side of the work.

Why 3betmedia

Community work has been part of our crypto campaigns since 2018. Gate.io averaged $153M in monthly volume against a $100M target with social, community and influencers, Hydration on Polkadot reached 980 wallets and 5,420 followers, and Saakuru Labs passed 12,000 testnet users.

Because we also book creators, we know when a KOL post is about to send a wave of new members and staff the group before it lands. That is the link between this service and our crypto KOL marketing agency work.